Understand The first phase of the Kauffman Audio & Video process is a face to face meeting between you and your Project Co-Ordinator at your home or place of business. If your home is in the construction stage, this meeting should take place long before it is even finished being framed. During this first encounter, requirements and expectations for your project will be established, along with a rough budget for your system.
Design The Project Co-Ordinator will engineer a system that is perfectly suitable to your needs. Major considerations in our design process are Ease of Use, Performance, Reliability and Value.
Install The Kauffman Audio & Video installation process is typically a 2 stage approach. We begin with a Pre-Wire stage in which all wiring is routed through the home to the required locations. In the second stage, described as the “Rough-in” all equipment is installed, tested, calibrated and programmed. Upon completion of the installation, you and your family will be fully instructed on how to use your system from start to finish. Many clients have found their systems so simple to use that no instruction is required!
Support At Kauffman Audio & Video, we pride ourselves on having the highest possible level of support in our industry. We have developed innovative ways of troubleshooting and correcting issues via the internet allowing us to fix your system quickly and easily. In the event that a service call is required, our technicians are quickly dispatched to your home – often within 24-48 hours. Customer satisfaction is not just our goal – it’s our promise.
Kyle Kauffman Owner
Established in 2010 with hundreds of satisfied clients across all of New England, Kauffman Audio & Video is synonymous with quality, efficiency, and customer service.
As technology integrators, at Kauffman Audio & Video, our mission is to bridge the gap between the technology that people want, and the simplicity they need in order to take advantage of it. As our client, you will be provided with professional, face-to-face service, the highest quality products, and meticulous installation practices. Kauffman Audio & Video as completed many unique projects to date. See for yourself – let us be part of your next technology project. Call Today!
"I founded Kauffman Audio & Video in 2010 with a few simple principles in mind—take a hands-on role in every project, and never fall short of the client’s expectations. Our dedication to customer service and our expertise have allowed the business to flourish on word-of-mouth referrals. We provide a complete turn-key experience including system design, installation, programming and sales of equipment at very competitive prices. We look forward to working with you on your next project!"